Quiet quotes
Bids you sent that never got a yes or a no. We work them on a clean cadence until you have an answer either way.
We work your CRM — quiet quotes, overdue tune-ups, aging systems — and turn them into booked calls. In your shop's name. No new ad spend.
The real opportunity
Cost of a brand-new HVAC customer. A reactivated customer costs a fraction of that.
Quotes that go quiet without a yes or a no. Most just need a second touch.
Of past customers in your system — every one is a future tune-up or replacement.
More leads aren't the answer. Working the ones you already earned is.
The annual tune-up is $85 to $250. The replacement is $5K to $15K. Hold the relationship, win the replacement.
The four plays
Your customers, contacted at the right time.
Bids you sent that never got a yes or a no. We work them on a clean cadence until you have an answer either way.
Customers whose equipment is nearing end of life. We reach them in time to earn the replacement — so you're the shop they call, not the one they find on Google at 11pm.
Maintenance customers past due. The $85 to $250 visit that keeps you top of mind for the $5K to $15K replacement.
Pre-summer and pre-winter timing. Right customer, right offer, right week.
How it works
HouseCall Pro, Jobber, ServiceTitan, QuickBooks, or a spreadsheet export. No rip and replace. Nothing new for your team to learn.
Quiet quotes, aging systems, overdue tune-ups, seasonal windows — sorted by who's most likely to say yes right now.
When a customer replies, the conversation hands off straight to your team.
One call · 20 minutes
What a returning customer is worth
Lifetime value per reactivated customer.
Per annual tune-up — and the reason they call you first next time.
Per system replacement, when you're the shop they trust.
Illustrative ranges, not a promise of recovered totals.
Who it is for
Big enough to have a list worth working. Run by an owner who's still answering the phone.
Crews
Several, with a dispatcher
Customer data
Years of it, mostly untouched
Geography
Miami / South Florida first
What you get
Every text, every reply — customers see your shop, not a third party.
Plugs into HouseCall Pro, Jobber, ServiceTitan, QuickBooks. Your team doesn't change a thing.
We work the customers you already paid to win. Nothing new at Google or Meta.
When a customer is ready, the conversation hands off straight to your team.
Every message goes out in both languages — built for Miami-Dade.
We sit alongside owners and adjust the plays as your shop grows.
Who's behind it
Building and operating service businesses — long before we wrote a line of agent code. Meet the team.
Your next move
One 20-minute call. We'll look at your customer list together and show you what's there. If reactivation isn't a fit for your shop, we'll tell you.